
Here's yet another difficult eBay transaction.
A few months ago, I wanted an expensive piece of electronic equipment. I looked for a while on ebay, and finally found one. The price was not bad either, but it was still expensive.
So I ordered it. I won the auction and paid for it, and the seller said they got the payment. It was to be mailed priority. A week or so goes by. No item, and it should have taken two days. So I email Dear Seller, and Dear Seller says I should get it soon. I did. Two days later. The seller only decided to ship after I sent the reminder.
And that was not the end of it. It was more like the beginning. This fragile electronic item has just been tossed loose in a box for mailing. No foam, bubble wrap, or anything else. So it rattled loose. And the power cord was missing, so it was worthless. I emailed Dear Seller about both concerns, including that I was going to have to spend $30 to replace the missing power cord. No response.
So... I left negative feedback. Then all hell broke loose. First thing you know, I get positive feedback on eBay. eBay only allows "positive" feedback to be checked for buyers. But Dear Seller left a nasty comment to go with the "positive" feedback saying I was a non-paying bidder. I got eBay to remove the feedback entirely. I confronted Dear Seller on this, and they said that because the payment was through PayPal, it didn't count as a payment. Yeah right... .and they took the money.
Next thing, Dear Seller leaves a comment on the negative feedback in their own profile. This scatalogical bit of text was such that I was quickly able to get eBay to remove that too.
So, now Dear Seller had a negative feedback, and their two attempts to get revenge had failed. They sent me a couple of emails trying to blackmail me to ask eBay to remove the negative feedback I had left, but I ignored these. Not a chance!
That was months ago...
Now this morning. The piece of electronic equipment had served me well. these past few months It worked after all, despite the careless negligent packing. But this morning it died.
So I called the company that made it, to see if I can get it repaired. They asked for the serial number, and I give it to them. The company that made the device then said it had been reported stolen from a certain place.
I went online and checked Dear Seller's name, and it turns out that the seller has an online resume showing that they happened to have worked at the place the device had been stolen from.
Well, this resulted in a call to that place. They sound very interested to find out about this employee who stole something from there and sold it on eBay. They are looking into it, and I expect a call back later today.
I hope I get my money back somehow.