We had reserved the room two weeks before. A nice suite. A day or two before we were to arrive, I called on the phone and verified. Because, you never know what can go wrong with hotel reservations.
Then I checked for reviews of the place on the internet. Something we should have done before making the reservation. The reviews were really bad
fit only for prostitutes to bring clients to, walls covered with the most disgusting goo, and rampant bedbugs.
We arrived in the evening like we were supposed to. The first thing that happened was that the desk clerk tried tot put us in a tiny room for the same price. We objected. Then we were told we would be getting the suite we had paid for, after some resistance.
So they we went up to the room. It wasn't a suite at all, but just a slightly larger room. We went back downstairs. The clerk insisted it was a suite, and described the multiple rooms. I told her it was not a suite. Eventually she admitted that she had no idea what rooms were in the hotel. And that she thought it was a suite, and if it wasn't, that meant there was no suite in the motel. And that to find out what was going on, I'd have to talk to the manager.
I did the next day. It turns out that the night clerk had no idea what she was talking about, and that our suite was sitting there last night, empty because the night clerk refused to check us into it. And of course it would be no problem to switch to the suite, which we did.
The awful Internet reviews were rather off. It wasn't super-clean, but it wasn't super nasty. This led me to wonder if competing motels don't go around putting up the worst possible reviews of other motels onlone.
And when we checked out, the manager told us that the night clerk had been fired.
I've written of bad lodging experiences in the past. I've had too many bad experiences. Has anyone had any lately?
Brown & Bigelow Calendars - 1915
15 hours ago




